Tag Archives: Naomi Klein

customer service orientation is a misleading label

Customer orientation: not so easy to instil in an organization. I have some background in the hospitality industry. Can one get more prototypical as far as serving goes? The industry label itself is a one-word metaphor of what its members claim … Continue reading

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the Dutch are not Germans and other betrayals

But I am, originally, so I speak Deutsch, but as I was born in Holland,  and picked up Nederlands on the street, or actually Broabants, cause I grew up in Brabant, obviously its Northern part, else I would have been … Continue reading

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